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Question 1. List the advantages and disadvantages of e-Commerce.
Question 2. What is the role of HTML in web page design? Give a HTML code to display
Introduction to e-commerce
This is a new book
Question 3. Define e-Commerce. What are the different types of e-Commerce?
Question 4. What do you understand by EDI? Is EDI used in B2C or B2B e-Commerce? Why is EDI important in e-Commerce?
Question 5. Explain B2C e-Commerce of a customer reserving airline tickets from his home or place of work
Question 1. Explain the system architecture of e-Commerce by looking at it as a set of layers with the physical network at the bottom layer and applications at the top layer.
Question 2. What are the main differences between electronic cheque payment and credit card payment in e-Commerce? Explain cheque transaction protocol used in e-Commerce.
Do comparative study of electronic cheque payment and credit card payment in e-Commerce.
1. Company ABC sells a variety of products on its website to the highest bidder. What type of business model are they using?
(a) Affiliate Marketing
(b) Online Auction
(c) Supply Chain improver
(d) Name your price
2. Company XYZ helps individuals sell products to other individuals and takes a small commission on each sale. What EC classification do they fit?
(a) B2C
(b) B2B
(c) C2C
(d) P2P
3. Which of the following is a pure electronic commerce corporation?
(a) Mike's business sells products out of his store in Chicago.
(b) Tom's business sells products out of his store in Chicago and online.
(c) Jane's business sells products out of her website.
(d) Ann's business sells products out of her website and mail order catalog
4. Which of the following is not a limitation of EC?
(a) Some customers like to physically inspect products before buying
(b) Customers now have nearly unlimited bandwidth.
(c) The standards for security are still evolving.
(d) Software tools change frequently
5. Company XYZ sells products to individuals. What EC classification do they fit?
(a) B2C
(b) B2B
(c) C2C
(d) P2P
6. Which of the following is not an attribute of a corporate portal?
(a) A company's partners use the portal to communicate
(b) The company's employees use this system to communicate
(c) The public uses this portal to access the Internet
(d) The public uses this portal to access information about the company
7. Which of the following is a limitation of EC?
(a) Ability to operate 24 hours a day.
(b) Integration of distributor and supplier IT systems.
(c) Special network and hardware requirements.
(d) Increased market area
8. Which of the following is a benefit of EC?
(a) Insufficient telecommunications bandwidth
(b) Individuals can telecommute more easily
(c) Customers may be unsure of EC security
(d) EC theory and practice is constantly evolving
9. EC reduces cycle time in all of the following ways except:
(a) Customer satisfaction
(b) Development of marketing materials
(c) Product distribution
(d) Time to market
10. Why is B2C generally less attractive than B2B?
(a) Easier to implement
(b) Less expensive to implement
(c) Larger number of organizations
(d) Channel conflict
11. Company helps individuals exchange digital products. What EC classification do they fit?
(a) B2C
(b) B2B
(c) C2C
(d) P2P
12. Company ABC has several divisions that have created private resources that can be accessed using Internet protocols. The company is now going to link these resources together. What type of network is being described?
(a) Internet
(b) Extranet
(c) Intranet
(d) Virtual private network
13. Company XYZ sells a variety of products on its website. What type of business model are they using?
(a) Affiliate Marketing
(b) Online Auction
(c) E-tailing
(d) Name your price
14. Association ABC helps its members get discounts on the purchases by buying in bulk. What type of business model are they using?
(a) Group purchasing
(b) Online Auction
(c) Affiliate Marketing
(d) Name your price
15. The disadvantages of use of computer in business transactions are _________
1. They never be able to exercise judgment
2. They lack creativity
3. Lack experience to manage exceptions
4. Speed up the flow of information
5. They cannot solve problems.
(a) 1, 2, 3, 4
(b) 2, 3, 4, 5
(c) 1, 2, 3, 5
(d) 1, 2, 4, 5
16. Which of the following types of sites features the greatest amount of self-generated content?
(a) hub sites
(b) portals
(c) connectors
(d) destinations
17. E-business software is best defined as to manage:
(a) internal administrative applications.
(b) buy-side applications.
(c) sell-side e-commerce applications.
(d) All of the above
18. Which of the following statements do you agree with relating to knowledge audits?
(a) A knowledge audit should always be completed before an information audit
(b) Information and knowledge audits are complementary processes
(c) Information and knowledge audits are unrelated
(d) An information audit should always be completed before a knowledge audit
(e) Information and knowledge audits are the same
19. E-commerce:
(a) is based on the exchange of digitized information.
(b) depends upon technology.
(c) includes intra- and inter-organizational activities that support exchanges.
(d) all of the above.
20. Purchasing and procurement transactions are a major part of the ________________
category of e-commerce.
(a) B2C
(b) B2B
(c) C2B
(d) P2P
21. Amazon.com was a pioneer in _____________ e-commerce.
(a) B2C
(b) B2B
(c) C2B
(d) P2P
22. The "backbone" of modern firms is the:
(a) ERP system
(b) IT system
(c) CRM system
(d) EC system
23. A firm's interface, data set, and code set can be integrated by a _______________ system.
(a) ERP
(b) IT
(c) CRM
(d) EC
24. Which of the following is not a web browser?
(e) Netscape's Navigator
(f) Mosaic
(g) Amaya
(h) Gopher
25. The disadvantages of use of computer in business transactions are _________
1. They never be able to exercise judgment
2. They lack creativity
3. Lack experience to manage exceptions
4. Speed up the flow of information
5. They cannot solve problems.
(a) 1, 2, 3, 4
(b) 2, 3, 4, 5
(c) 1, 2, 3, 5
(d) 1, 2, 4, 5
26. The main protocol for transferring information on the web is
(a) HTTP
(b) PPP
(c) FTP
(d) SLIP
27. ___________ connect a company with its suppliers and distributors.
(a) Supply nets
(b) Intranets
(c) Extranets
(d) Internets
28. E-markets are "_____________," rather than physical "marketplaces".
(a) Marketspaces
(b) Brick-and-mortar
(c) Bazaars
(d) Click-and-brick
29. If a Web page designer were to use a "skyscraper," he or she would be using a technique that had which of the following characteristics?
(a) A box that is much larger than a banner advertisement.
(b) Tall, skinny advertisements at the side of a Web page.
(c) An online ad that pops up between changes on a Web site.
(d) An advertisement that moves across the screen.
30. A browser is "told" how to access desired content by a(n):
(a) URL
(b) JPEG
(c) IP
(d) WYSIWYC
31. Website development:
(a) is strictly a technological exercise.
(b) requires the use of outside experts.
(c) is a game of tradeoffs
(d) must be undertaken from the firm's point of view
32. _______________ is the most common way to communicate with a user's browser.
(a) CRM
(b) GUI
(c) CPM
(d) HTML
33. In hypertext, the term "hyper" refers to:
(a) speed
(b) ability to link to other pages
(c) the dynamic character of its content
(d) the volume of content
34. Which of the following is not a Web scripting language?
(a) ASP
(b) PHP
(c) ColdFusion
(d) Apache
35. HTML stands for
(a) Hypertext Markup Language
(b) Hitext Markup Language
(c) Hypertext Marked Language
(d) Hypertext Mark Language